If you encounter technical problems or have any questions about our products, feel free to contact our support team:
|Telephone:||+49 8165 906 300|
[Mon.-Thu. from 9:00 am - 4:00 pm and Fri. from 9:00 am - 2:00 pm]
Please include the following items:
- Please request a RMA number (see RMA Request)
- Copy of bill as proof of guarantee
- Exact description of problem ("defect" is not precise enough)
- if possible, the CPU and memory
- filled out "RMA Form" (see RMA Request)
Please use original packaging or an equivalent packaging with antistatic wrapping.
Address for RMA return shipment:
MSC Technologies Systems GmbH
Munzinger Strasse 3
79111 Freiburg i.Br.
Telephone: +49 (0)761 8819-777
Fax: +49 (0)761 8819-778